At Aganze, we believe luxury should be bold, ethical, and worry-free. Our jewellery is crafted in 92.5% sterling silver, designed for men, women, and kids who want modern, minimal, and fun style. To give you complete confidence, we offer transparent exchange and buy-back policies that make owning silver jewellery simple and secure.
EXCHANGE POLICY
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90% Exchange Value: You are eligible for an exchange on your Aganze jewellery within 7 days of purchase.
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Exchange For Size Issues Only: You can exchange your jewellery if you are having size issues.
Note: Shipping charges are excluded from the exchange value.
LIFETIME BUYBACK POLICY
Our 92.5 sterling silver is more than just an accessory, it’s an asset. We stand by the intrinsic value of our metals with a transparent Lifetime Buyback program.
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80% Silver Value: At any point in the future, you will receive 80% of the prevailing market value of silver at the time of return.
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Transparent Calculations: The buyback value is calculated based on the current silver price, excluding making charges, GST, and shipping costs.
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Ethical Disposal: This policy supports a circular economy, ensuring your luxury silver jewellery is recycled and repurposed rather than wasted.
Please Note: Making charges, GST, and shipping costs are excluded from the buy-back value.
CONDITIONS FOR EXCHANGE & BUY BACK
To ensure smooth processing, please follow these conditions:
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Original Invoice: The product must be returned with its purchase invoice.
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Product Condition: The product must be in its original condition, showing no signs of unauthorized alteration or significant damage beyond normal wear and tear.
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Authenticity Card: You must return the ‘Authenticity Card’ that comes with your silver jewellery when applying for a return or exchange.
Please Note: These policies apply only to Aganze’s 92.5% sterling silver jewellery collections.
WHY AGANZE?
We are redefining luxury for our buyers by being transparent about what you buy. From men’s silver rings to minimalist necklaces, our policies are designed to give you the confidence that your shine is protected for life.
With AGANZE, you don’t just wear shine, you become it.